Suggested Readings on
Outsourcing
John
Cross, “IT Outsourcing: British Petroleum’s Competitive Approach,”
Harvard Business Review
(May-June, 1995): 94-102.
Jeffrey
H. Dyer, “How Chrysler Created an American Keiretsu.” Harvard
Business Review, July-August, 1996, pp. 42-56.
Maurice
F. Greaver, Strategic
Outsourcing : A Structured Approach to Outsourcing Decisions and
Initiatives. New York: AMACOM, 1999.
Charles
R. Greer, Stuart A. Youngblood, and David A. Gray, “Human Resource
Management Outsourcing: The Make or Buy Decision,” Academy of
Management Executive (August, 1999): 85-96.
Richard
L. Huber, “How Continental Bank Outsourced Its ‘Crown Jewels,’” Harvard
Business Review (January-February, 1993): 121-129.
Robert
Klepper and Wendell. Jones, Outsourcing Information Technology, Systems, and Services. Englewood
Cliffs, N.J.: Prentice-Hall, 1997.
Mary
C. Lacity and Rudy Hirschheim, Information Systems Outsourcing: Myths, Metaphors and Realities. New York: Wiley, 1993.
Jordan
D. Lewis, The Connected
Corporation: How Leading Companies Win Through Customer-Supplier
Alliances. New York: Free Press, 1995.
F.
Warren McFarlan and Richard L. Nolan, “How to Manage an IT Outsourcing
Alliance,” Sloan Management
Review (Winter, 1995): 9-23.
James
Brian Quinn, “Strategic Outsourcing: Leveraging Knowledge
Capabilities,” Sloan Management Review (Summer, 1999): 9-21.
James
Brian Quinn and Frederick G. Hilmer, “Strategic Outsourcing,” Sloan
Management Review (Summer, 1994): 43-55.
Kathy M. Ripin and Leonard R. Sayles, Insider Strategies for
Outsourcing Information Systems: Building Productive Partnerships,
Avoiding Seductive Traps. New York: Oxford University Press,
1999.
Carol
Saunders, Maray Gebelt, and Qing Hu, “Achieving Success in Information
Systems Outsourcing.” California Management Review 39 (Winter, 1997): 63-79.