Point Summary

Links

Books and Articles

Clayton M. Christensen and Michael Overdorf, "Meeting the Challenge of Disruptive Change," Harvard Business Review, Boston, Mass:  Harvard Business School Publishing, March - April, 2000.

Case Studies

Five get it.  Five don’t
The opportunity still exists to transform and dominate as these corporate incumbents did in the past — but not for long.  Who among the corporate giants have the brightest prospects for Net-economy survival? Who doesn't? (Business 2.0, June 13, 2000)

Change Factory
Delphi not only makes catalytic converters; it has also converted itself. Its factory in Oak Creek, Wisconsin has become a fast, flexible, future-focused operation. The result is a new-economy factory in the heart of the old economy. (Fast Company, June 2000)

Faster Company
The leaders of IBM's 100,000-person IT staff knew that their team had many strengths. but the team also had one big weakness: It was too slow. Thus was born a group of change agents dedicated to speeding up big blue.   (Fast Company, May 2000)  

Adventures in Polymerland
A little-known unit inside General Electric, the world's best-known big company, is setting the standard for digital transformation -- and helping Jack Welch teach the rest of his company how to get with the Web program. (Fast Company, May 2000) 

Nike's New Net Religion
After stumbling around the Web for four years, the athletic apparel champion has found its footing. (The Industry Standard, May 22, 2000)

Toys R’ Us Battles Back
After an initially promising Christmas selling season, Toyrsrus.com ended up placating unhappy customers with $100 apiece when it failed to deliver products by December 25. And after nearly a year as CEO of Toysrus.com (the independently managed Internet subsidiary of Toys "R" Us Inc.), Mr. Barbour is still wrestling to create a plan that would give the bricks-and-mortar giant prominence on the Web. (Strategy+ Business, Second Quarter, 2000)