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Managing the Merger

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Mergercoach.com, online assistance for merger integration from Integrated ChangeWare Systems.  

Books and Articles

Dennis Carey, “A CEO roundtable on making mergers succeed,” Harvard Business Review, May/Jun 2000, 78 (3), pp.145-154.

A roundtable discussion regarding mergers and acquisitions by a group of chief executives who all have deep experience in making deals work is presented. Participants include: 1. Alex Mandl, Chairman and CEO of Teligent, 2. David Bohnett, cofounder and CEO of GeoCities, and 3. Ed Liddy, chairman and CEO of Allstate.

Sylvia DeVoge and Scott Spreier, “The Soft Realities of Mergers,” Across the Board, November-December, 1999, pp. 27-32.    

Robert M. Fulmer, “Blending Corporate Families: Management And Organization Design,” Academy of Management Executive, November, 1988, 2 (4), pp. 275-284.

Major areas of conflict in postmerger corporate settings are reviewed and compared to the problems often observed in blended families.  Discussions with over 200 executives involved in merged organizations revealed extensive use of language commonly associated with romance, marriage, and family struggles.  In particular, reactions of executives to mergers resembled
children's reactions to a parent's 2nd marriage and involved 5 themes: 1.  anxiety and uncertainty, 2.  helplessness and rejection, 3.  divided loyalties, 4.  withdrawal and avoidance, and 5.  conflicts over new values.   Managing the blended corporate family involves 5 areas: 1.  new structure and systems, 2.  the power of outsiders, 3.  territorial battles, 4.  defining family membership, and 5.  start-up problems.  Although firms can achieve increased sales and profits through mergers, like premarital counseling, premerger analysis can assist in reaching the goal of day-to-day compatibility.

Pankaj Ghemawat, “The dubious logic of global megamergers,” Harvard Business Review, Jul/Aug, 2000, 78 (4), pp.  64-72. 

The almost universal belief among executives today is bigger is better:  companies are entering into huge, pricey, cross-border mergers at an unprecedented rate. In this article, the myth of increased concentration is debunked; the perceived links between the globalization of an industry and the concentration of that industry are weak.

Michael Lubatkin, “Value-Creating Mergers: Fact Or Folklore?” Academy of Management Executive, November, 1988, 2 (4), pp. 295 – 303.

According to the popular business press, corporate mergers do not createvvalue for acquiring firms; however, a growing body of literature challenges this widely held belief.  The key to a merger's worth is whether it creates a competitive advantage to a firm's business, best achieved when a firm combines business units linked by core technologies.  Evidence shows that unrelated mergers offer fewer advantages and are thus usually less valuable to shareholders than related mergers.  Moreover, merger effectiveness increases when shareholder returns are increased and risks reduced.  However, both related and unrelated mergers have been shown to increase business risk. To improve the effectiveness of mergers, 4 practical points are suggested: 1.  Estimate cash inflow of competitive advantage.  2.  Estimate costs of sharing strategic capabilities.  3.  Estimate value added.  4.  Communicate with investors.   

Michael Lubatkin and Ronald E. Shrieves, “Towards Reconciliation of Market Performance Measures to Strategic Management,” Academy of Management Review, July, 1986, 11 (3), pp. 497-513.

Two bodies of research concerning mergers have developed in the fields of management and finance.  However, similar conclusions are not usually reached in these fields.  Strategic management literature suggests that mergers may improve the performance of the acquiring firm.  The finance literature, on the other hand, indicates that mergers do not lead to positive performance outcomes.  Despite their differences, the principal empirical methodology used in finance studies can be adapted to researchers in management.  To make this possible, 4 research issues are discussed.  These include differences in: 1.  time frame, 2.  sampling frame, 3.  statistical methods, and 4.  abnormal performance analysis.  In the context of these issues
5 inappropriate procedures are replaced with alternative procedures that reconcile the basic market-based performance measures to the research objectives of strategic management.   

Mitchell Lee Marks, "Mixed Signals: If You Want to Avoid Them, Don't Say Merger When Your Mean Acquisition," Across the Board, May, 2000, pp. 21-25.

Mitchell Lee Marks and Philip H. Mirvis, Joining Forces: Making 1+1=3 in Mergers, Alliances, and Acquisitions.  San Francisco: Jossey-Bass, 1997.  

Philip H. Mirvis and Mitchell Lee Marks, Managing the Merger : Making it Work.  Englewood Cliffs, N.J.: Prentice Hall, 1992. 

David Mitchell and Garrick Holmes, Making Acquisitions Work.  Economist Intelligence Unit, 1996.

Afsaneh Nahavandi and Ali R. Malekzadeh, “Acculturation in Mergers and Acquisitions,” Academy of Management Review, January, 1988, 13 (1), pp. 79-91. 

Corporations seeking diversity and growth frequently are turning to mergers.   The effectiveness of this strategy depends upon careful planning and implementation, but the failure rate of mergers suggests that there is a lack of understanding of the variables involved in planning a merger.  A model that focuses on the adaptation and acculturation in mergers and acquisitions is introduced.
 It is proposed that, when 2 firms agree on the preferred method of acculturation for the implementation of a merger, less acculturative tension and organizational resistance will result, making the acculturation process smoother.  Incongruence occurs when the 2 organizations do not agree on the method of acculturation and can lead to a great deal of acculturative stress.  As a result of incongruence, important managers and other valuable employees may leave the organization, and active resistance to the adoption of any of the acquirer's systems may occur. 

Mike W. Peng and Peggy Sue Health, “The growth of the firm in planned economies in transition:  Institutions, organizations, and strategic choice,” Academy of Management Review, April, 1996, 21 (2), pp. 492-528.

Highlighting an important facet of diversity among organizations operating in different institutional environments, a paper presents a model of the growth strategy of the firm in planned economies in transition such as Eastern Europe, the former Soviet republics, and China.  Focusing on the stylized state-owned enterprises, the interaction between institutions and organizations in these countries is explored.  Given the institutional constraints, neither generic expansion nor acquisitions, 2 traditional strategies for growth found in the West, are viable for firms in these countries.  Instead, firms settle on a network-based strategy of growth, building on personal trust and informal agreements among managers.  The institutional environment that leads to this unique strategy of growth is examined, and boundary conditions, limitations, and implications of this model are discussed.   

Kannan Ramaswamy, “The performance impact of strategic similarity in horizontal mergers: Evidence from the U.S. banking industry,” Academy of Management Journal, June, 1997, 40 (3), pp. 697-715.

A study examined the impact of strategic similarities between target and bidder firms on changes in postmerger performance.  Set in the US banking industry, the empirical examination shows that mergers between banks exhibiting similar strategic characteristics result in better performance than those involving strategically dissimilar banks.   

Jeffrey A. Schmidt, editor, Making Managers Work: The Strategic Importance of People. Alexandria, Va.: Society for Human Resource Management, 2001; http://www.shrm.org/shrmstore).

Case Studies

Ronald N. Ashkenas and Lawrence J. DeMonaco and Suzanne C. Francis, “Making the deal real:  How GE Capital integrates acquisitions,” Harvard Business Review, Jan/Feb, 1998,  76 (1), pp.165-178. 

Even as the number of mergers and acquisitions rises in the US, studies show the performance of the resulting companies falls below industry averages more often than not.  To improve these statistics, executives need to view acquisition integration as a manageable process, not a unique event.  GE Capital Services has assimilated more than 100 acquisitions in the past 5 years alone and has developed a formal model for melding new acquisitions into the corporate fold.  Four lessons from the company's successful run are presented:  1.  Begin the integration process before the deal is signed.  2.  Dedicate a full-time individual to managing the integration process.  3.  Implement any necessary restructuring sooner rather than later.  4.  Integrate not only business operations but also corporate cultures. 

Sarah Cliffe, “Can this merger be saved?” Harvard Business Review, Jan/Feb, 1999, 77 (1), pp. 28-44. 

A fictional case study discusses a merger that looked like a marriage made in heaven to those at corporate headquarters and how it is feeling like an infernal union to those on the ground.  Six commentators explain how an employee can bring peace and prosperity to the newly merged companies.   The commentators are:  1.  Bill Paul of DelTech Consulting, 2.  J.  Brad McGee of Tyco International, 3.  Jill Greenthal of Donaldson, Lufkin, & Jenrette, 4.  Dale Matschullat of Newell Company, 5.  Daniel Vasella of Novartis and 6.  Albert J.  Viscio of Booz-Allen & Hamilton.

 

 
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